D2N2 recognises that client expectations are changing and as a result business advisory services are moving towards a coaching / mentoring model, rather than solely providing information and advice. As a result, they wished to develop the skills of Business Advisors and assure the organisation that they had the capability to work with clients in this way by enabling them to gain the Level 3 Award in Enterprise Mentoring qualification.
A Harrogate home for vulnerable adults – bought by a local charity two years ago after it fell into financial difficulties – has been accredited with the prestigious award for Excellence in Care. Brackenley in Starbeck, which cares for 13 adults with learning difficulties, was acquired by the Harrogate Skills 4 Living Centre (HS4LC) after failed private sector ownership. Some of HS4LC’s clients lived at Brackenley and they faced an uncertain future. Two years on, Excellence Squared’s team of assessors have recognised this turnaround and the care home have successfully been accredited to Excellence in Care. Excellence in Care is an outcome-based framework, demonstrating an establishment’s commitment to improving and […]
Excellence Squared announced the appointment of Vicki Hawarden CMP, as its new Chief Operating Officer with the primary function of developing the North American market for the company.
The purpose of the webinar is to provide listeners with the outline and benefits of the Excellence in Care Framework: a tool to benchmark and improve the provision of care in the establishment.
The Barbican has been awarded with a 4 star certificate from the Venue Standard following a rigorous assessment process put in place by the industry standard. The certificate acknowledges high standards in both operational processes and procedures throughout the Barbican. The assessment also recognises a dedication to ensuring memorable experiences for delegates and clients whilst delivering excellence as a quality venue. “The 4 star rating given to us by the Venue Standard is recognition of the standard of venue, facilities and service that we offer to our clients,” comments Lee Dobson, Head of Event Management at the Barbican. “Not only does it highlight what we have done well […]