Merlin Advisory Service

Our advisory service will support you on your journey to Merlin Accreditation click to learn more...
TMerlin-logo--03he Merlin Standard was designed by the Department for Work & Pensions (DWP) with providers and representative bodies to help evolve successful, high performing supply chains, and champion positive behaviours and relationships in the delivery of provision.   The standard recognises and promotes sustainable excellence within supply chains and provides guidance to those seeking to achieve it. It is built upon four fundamental and integrated principles;

  1. supply chain design,
  2. commitment,
  3. conduct,
  4. review.

If you are seeking to be assessed against the Merlin Standard, it is important that you get the right and current advice that ensures you can present yourself to the Assessor at the time of assessment.  At Excellence Squared, we only use Registered Assessors who have experience and are up to date with the latest developments of the Standard.  If you would like to discuss your planned assessment with an experienced advisor, please contact 01332 387912 or complete the form at the bottom of the page and we will contact you.

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Meet Our Lead Advisors

Andy Richardson

Lead Advisor
Since establishing Obsidian (UK) Ltd in January 2004, Andy has been engaged as a support resource to clients of all sizes and across a wide range of industrial sectors.

In the preceding five years to November of 2003, Andy was Head of Employee Development for an organisation engaged in pharmaceutical and agrochemical research based in Harrogate (850 people) and Münster (200 people). This is a global organisation and required him to manage and deliver people development interventions in Switzerland, Germany, Spain, UK and America.

Lorna Bainbridge

Lead Advisor
My early career discipline came from my management and development with Marks and Spencer plc, UK. I rose to store manager before taking secondment to the training and development department, integrating and training the Point of Sale system throughout the retail network.

Looking for a new challenge I moved to the hospitality industry, and took the position of a senior manager at a five star hotel responsible for the Golf and Leisure Operations, which also included event management. I was part of a team that turned a failing hotel into a high performing business.

Rob Mottram

Lead Advisor
An effective communicator with a natural warmth in dealing with people at all levels. Confident and professional, with the ability to work well under pressure, individually, as part of, or as the head of a team. As a quality improvement consultant, Rob provides support to a wide range of organisations including, welfare to work organisations, private training providers and further education colleges. Previous experience includes as a quality manager for a large national training company specialising in providing education, training and personal development programmes for the long term unemployed and people with physical and/or learning disabilities.