june, 2018

26jun1:30 pm4:30 pmCustomer Service Excellence Awareness Session - SheffieldSheffield

Event Details

The workshop is led by Anne Kennedy – this interactive awareness session is aimed at those organisations who are looking to improve their customer focus and develop their customer culture by working towards the Customer Service Excellence Standard.

The purpose of the session is to provide delegates with an overview of the Standard and a real life perspective on what the ‘journey’ towards assessment will feel like. Delegates will achieve the following outcomes:-

  • A good understanding of the Standard’s content;
  • How assessments/reviews are conducted;
  • Tips and techniques to achieve a successful ‘journey’;
  • Potential benefits the Standard can provide;
  • Information to help them decide whether working towards the Standard is right for their organisation.

When and Where:

Tuesday 26th June 2018,

1.30pm – 4.30pm

Jury’s Inn, Sheffield

If you have any questions about the event please contact Edwina@assessmentservices.com 

Tel: 020 3880 5059

Learn MoreClick Here

Time

(Tuesday) 1:30 pm - 4:30 pm GMT

Location

Jury's Inn, Sheffield

119 Eyre Street, Sheffield, S1 4QW

Organizer

Excellence Squared020 38805059

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