Brackenley in Starbeck, which cares for 13 adults with learning difficulties, was acquired by the Harrogate Skills 4 Living Centre (HS4LC) after failed private sector ownership. Some of HS4LC’s clients lived at Brackenley and they faced an uncertain future.
Two years on, Excellence Squared’s team of assessors have recognised this turnaround and the care home have successfully been accredited to Excellence in Care.
Excellence in Care is an outcome-based framework, demonstrating an establishment’s commitment to improving and sustaining improvements in the quality of care and service user experience.
Our assessment report has highlighted how “evidence from staff, residents, family members and professionals demonstrated that the ‘resident’ is our primary focus.
The Excellence in Care assessment report added: “Staff are very positive….and talents are nurtured, providing residents with access to a range of activities. Staff knowledge, attitude and behaviour is regarded as the home’s biggest asset. Staff describe ‘time’ as the greatest resource they have available to them and many describe this as ‘the thing that makes the difference’.”
HS4LC CEO Stephanie Kirkman Meikle said; “This is a fantastic testament to Jan Wright and her staff at Brackenley who have come through some difficult times and worked so hard to help us turn the business around. It is a wonderful achievement and one of which they can be very proud.”
HS4LC also owns a thriving adult education centre in North Park Road. It is a community hub for over 80 people with learning disabilities, physical disabilities, communication, visual and auditory problems.
It provides intensive education and tutoring for individuals and small groups in courses designed to stimulate people’s interest and to give them the skills needed to help them participate more fully in community life, to live independently or to move into voluntary and paid employment.
In a ground-breaking move for the charity sector, Brackenley became HS4LC’s first care home purchase and it has recently added a second in Harrogate – Briardene – in East Parade which was also in financial trouble.
Both homes were bought with loans from social investor Social and Sustainable Capital. SASC was set up in 2012 to invest in social sector organisations working with vulnerable people across the UK looking to grow and scale their social impact.
Stephanie added: “Local authorities and other providers are facing huge pressures because of limited funds, increasing demands and ever-rising costs. But what we are doing is one small step in improving the lives of vulnerable people as well as providing hope to all of us concerned about how we as a society help those less fortunate than ourselves”.
Paul Bridle, CEO of Excellence Squared, congratulates Brackenley Care Home on its success, “Excellence in Care is a challenging Standard designed to give recognition for excellence but also to ensure the Home is capable of continuous improvement. Brackenley Care Home has shown an excellent approach in its Care Provision and how it goes about seeking to continuously improve in every way.”
If you want to know more about Excellence in Care, please call the team on 020 3880 5059.